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Online help -

Mine bestillinger - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normalt vil bestillingen din ankomme innen 2-3 uker. Tilpasning tar 9-12 dager, og ekstra rask levering tar 2-4 dager. Vennligst sjekk Tilpasningstid og Frakttid på produktsiden hvis du ønsker å vite detaljene.

Produkt - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Betaling - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Levering - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Retur - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

Min konto - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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    Leter du etter den perfekte passformen? For bare 218 kr mer vil skreddene våre bruke de nøyaktige målene dine for å lage en laget-til-bestilling kjole akkurat til deg.





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Foreløpig fortsetter leveringen vår som vanlig. Vi jobber også hardt med å gjøre leveransene så sikre som mulig.

Laget på bestilling
Laget på bestilling
Skreddertid: 12-15 dager + frakttid: 3-6 dager * Fremskyndet Frakt: 3-6 dager
* Standard Frakt: 5-8 dager
* EkspressfraktFrakt: 3-6 dager
* Standard Frakt: 5-8 dager
* Supersparer-Frakt: 10-15 dager

Vi skreddersyr denne vare i din størrelse og farge når du har foretatt en bestilling.

Vi skreddersyr denne vare i din størrelse og farge når du har foretatt en bestilling.

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Kundebilder Se alle kundebilder
Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)
Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)
Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)
Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)
Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)
De beste omtalene Nylige omtaler

Absolutely impressed

I bought this dress in coral a size 6 for my daughter to wear on my wedding as a bridesmaid. This dress arrived within 11 days and she looks absolutely stunning in it and it is great quality. Thank you so much. Now I feel confident to by my wedding dress from here. I can't wait. Absolutely satisfied with my purchase here. I will be telling my guests to ship here for rehires outfits too. Really happy .

Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)
Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)

Var denne omtalen nyttig?

Beautiful Dress, Very Pleased

The design is extremely accurate to the picture and fits very well. The dress was true to the description and it arrived well packed within the time frame. However it is slightly itchy on the edges around the sleeves and neck.

Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)
Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)

Var denne omtalen nyttig?

Every closet needs a little black dress

Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)

Var denne omtalen nyttig?

Absolutely beautiful

Very satisfied customer. My daughter wore this dress for homecoming. The the theme was There's No Place Like Home: Emerald City. Her dress was perfect, she got so many compliments. JJSHouse has not let us down. This is her 2nd dress and we couldn't be more happy with our purchases.


Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)
Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)

Var denne omtalen nyttig?

I jest moja kolejna propozycja z serii „wymarzona studniówkowa sukienka” już chyba po studniówkach ale nie tylko przy tej okazji chcemy wyglądać jak księżniczki

Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)

Var denne omtalen nyttig?

Love

Scheduled for delivery on the 20th, came on the 17th. Custom sizing would have worked but I underestimated how much weight I would lose before I got it. I ordered it on August 31st. Dress is itchy where the sequins touch your skin in the back but that's easy to fix by just cutting those off. Looks just like the picture. The sizing issue was truly my fault. I ordered from JJs house last year for prom and my measurements were perfect, except there was kind of a small gap where the bra cup ends. Anyway, wont be my last time ordering from them, these dresses are so amazing.

Ballkjole/Princess Scoop Hals Kort/Mini Tyll Ballkjole med paljetter (022203137)

Var denne omtalen nyttig?

Review

As I found in the picture, I loved it very much, thank you very much for the good service and delivery in a short time

Var denne omtalen nyttig?

Beautiful dress

I ordered this dress to see how it was going to look in person. It's such a beautiful dress! Love it and I ordered it in the color lilac.

Var denne omtalen nyttig?

Beautiful

When I was wearing this dress while dancing, others said that I was as cute as an elf. My skin is white in this dress. I love it so much, and I recommend this website.

Var denne omtalen nyttig?

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