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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normally you can receive an order within 2-3 weeks. It takes around 9-12 days for tailoring and 2-4 days for expedited shipping.
Please check the Tailoring Time and Shipping Time on the product page if you want to know the details.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Finishing Your Design

This is a finished dress tailored and photographed by JJsHouse.no. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading #11511

Wedding Dresses

Reviews(15) Ask a question Chat now / Email us

2 620 kr
$10 off $100+, $15 off $150+, $25 off $200+. Code: SUNSHINE
  • Custom Size

    Looking for a perfect fit? For an additional 218 kr, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 5 cm heels,select "+5 cm",for flats,please enter "+0"

    Measuring Guide
  • - +

Our delivery is currently continuing as usual. Plus, we are working hard to make deliveries as safe as possible.

Made to order
Made to order
Tailoring Time: 15-18 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

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Product Reviews

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Customer Images See All Customer Images
Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)
Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)
Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)
Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)
Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)
Top Reviews Recent Reviews

Very happy

It's fits very well and arrived so much sooner than I was expecting! It's a beautiful gown, and the price fit my budget so well!

The only reason I didn't give it all 5 stars is because in the picture on the model the bodice looks like it goes down further. The dresses I tried on in stores looked best when they went down to my lower hips and I was a little disappointed that it goes just passed my waist. But otherwise I'm happy with my purchase and that I found a dress so quickly!

Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)
Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)

Was This Review Helpful?

I am not sure what to say other than 'IT WAS JUST PERFECT!!!'
I went through a couple of websites as well as designs before I could zero in on this dress...nd I am glad i did!!
Special mention and thanks to all the staff who were really attentive and made sure they replied to all of my 10000 queries promptly, keeping in mind the time zone considerations.
I must also say that they were very helpful regarding the measurements...as I have no clue when it comes to sewing or tailoring! My mum nd sis helped me...we made sure the measurements were snug...u don't actually need it to be looser especially if the back is a lace tie up
I ordered my dress on the 12th of May, the dress was shipped by the 24th nd I received it on the 28th. Voilaaa :D :D :D
The dress was heavenly....the design and work was exactly as seen in the picture
I attached sleeves for the dress locally as they do not do that on JJS
Also, the length had to be increased by an inch or so as i had not finalized my shoes when i had submitted the measurements, which I increased on my own using lace trim bought from a local store.
I didn't use a petticoat as I didn't feel the need for one, enough layers were sewed in to help hold the dress up

Many many thanks and much love jjshouse for helping me realize my wedding dress dreams.
Had i the opportunity i would have uploaded more than 2 images.

Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)
Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)

Was This Review Helpful?

This wedding gown is gorgeous... When it was in the bag I had second thoughts, but after trying it on, the details in it was exquisite. From the minor details you can see that the seamstress spent a lot of time on the details. I also asked which petticoat is best for this dress and the representatives are extremely helpful. JJ House provides exceptional customer service and their prices are really reasonable. Where else can you find great quality wedding gowns at such competitive rates.

Thank you to everyone at JJ House

Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)

Was This Review Helpful?

I'm so verry happy with the dress! It's exactly the same as in picture! :)

Delivery was in the time wrtiten on the side, not a day late. :)

Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)
Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)

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oi estou mandando a foto do meu casamento do vestido que comprei de voces adorei ficou lindo o veu tambem é de voces muito obrigada abraços

Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)
Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)

Was This Review Helpful?

Dress arrived very quickly and is stunning! Needs no alterations and fits like a glove. I was so worried about ordering a cheap dress online but this dress is exactly like the photos and does not look or feel like cheap quality! Very happy and will recommend JJ's House willingly

Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)

Was This Review Helpful?

My wedding: 8/8-15

Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Lace Beading (002011511)

Was This Review Helpful?

gd

thank you very much for the wedding dress. It really looks like the picture on the website, i was very excited when i open the box. I bought it for my niece she have't seen it she will be over the moon i tell you. You do a good a good job thank you keep it up to all of your staff. I thought it was going to be small but its the right size. I really appreciate the job you did. Thumbs up, well done. God bless you.

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recomendo

Meninas, comprei meu vestido aqui na JJ's House e quero apenas dizer que é fantástico! Igual ao da foto, boa qualidade, enfim, o custo x benefício vale muito a pena. Além disso, a equipe de atendimento é muito eficiente e cordial. Os prazos foram cumpridos e estou simplesmente muito satisfeita! Recomendo a todos a compra neste site. Quem quiser ver meu vestido, envio fotos com todo o prazer (sei o quanto ver uma foto do vestido real ajuda na hora da decisão!). Meu e-mail: [email protected]

Was This Review Helpful?

We ordered a wedding dress on the 9th it was being made on the 10th and we received the beautiful dress on the

23rd may. Excellant service would recommend this company to anyone.

Reply by JJ's House:

Dear Dennisgeorge1943,

I really enjoy receiving such positive review from you. We work hard to ensure our team provides levels of services beyond your expectations.

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